Tailor made for the travel trade
Below is a list of the questions we get asked most frequently. Have a read, and if we haven’t answered your question below, please don’t hesitate to get in touch with us!
We don’t like waiting around, nor do our customers. We will acknowledge your email the same day and offer you a quote either immediately or within 24 hours. If we need more time for a specific enquiry we will be sure to keep you in the loop. We aim to give you the best in customer service.
No! Our design, know-how and factory expertise allow us to offer customers the most inventive products.
Not at all! Our job is to help you formulate your ideas piece by piece. Your job is to offer us all your inspiration.
We will listen to any concerns you have and amend your sample accordingly. We want you to be proud and excited once your order arrives!
Yes we can! Our factories are located near the sea port, allowing quick and easy access once your goods are ready. We ship worldwide and will effortlessly coordinate the distribution of your promotion to all your international branches.
The standard manufacturing lead time is 12 weeks by sea. Once the goods are ready, they can always be airlifted to save you precious time. Alternatively, if you require a faster lead time, we recommend choosing an item from our express service.
Our philosophy leads us to believe that every customer, no matter how big or small, deserves the best service, which can be achieved by developing a friendly and trusting business relationship. This has been our approach for 47 years. It’s a rare find but we passionately believe in it!
If your artwork is produced as a vector file, we recommend you send a pdf and an eps file. If your artwork involves photography, the photos must be in high resolution to achieve the best finish (above 300dpi). Get in touch if you need further guidance on producing your files.
Leave your details with us and we promise to return your enquiry within 24 hours.
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